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Sectona at Infosecurity Europe 2025 | June 3–5 | ExCeL London

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/ Resources / Customer Stories / Zuno General Insurance Secures Business Critical Applications with Sectona to Deliver Excellence Round-the-Clock

Zuno General Insurance Secures Business Critical Applications with Sectona to Deliver Excellence Round-the-Clock

Zuno

Industry

Insurance

Zuno General Insurance (Zuno GI), formerly known as Edelweiss General Insurance, is one of India’s first cloud-born insurance companies. Zuno GI was established in 2017 as a subsidiary of the Edelweiss Group – a Mumbai-based investment and financial services organisation with over two decades of industry presence and a client base of more than 1.2 million customers. From inception, Zuno GI embraced a digital-first approach, building its operations on the cloud to deliver agile and customer-centric insurance services.

“Sectona PAM is a robust access control solution that easily adapts to our AWS environment. It provides the capability to define access rights on a need-to-know basis for all our users and helps us monitor their activities.”

Ninad Chavan, CISO

Challenge

Securing Cloud-First Operations without Compromising Agility

To remain competitive in a rapidly evolving insurance landscape, Zuno GI extensively leveraged Amazon Web Services (AWS) to host its infrastructure, including business-critical applications such as SAP.

With a commitment towards delivering excellence to customers around the clock, Zuno GI’s teams, including business and IT users, accessed critical infrastructure anytime and from anywhere. This ensured operational agility and heightened the need for robust security controls.

The security team recognised that enabling seamless yet secure access to cloud-hosted systems was paramount. As a result, they began building a comprehensive cloud security framework centred on Privileged Access Management (PAM).

Primary objectives included:

  • Enabling secure access to critical infrastructure hosted on AWS, for business and IT users.
  • Implementing a second factor of authentication to introduce an additional security layer.
  • Facilitating secure file transfers to mitigate the risk of data theft.
The Solution

Implementing Intelligent Privileged Access Management

After evaluating available options, Zuno GI selected Sectona, confident in its ability to meet their strategic security objectives.

Sectona’s PAM solution was rapidly deployed within Zuno GI’s AWS-hosted environment. Its built-in cross-platform capabilities and VPN-less, browser-based access model enabled secure connectivity for business and IT users accessing AWS remotely – anytime and from anywhere.

Through strong AWS integration and advanced credential management, the risk of password sharing or exposure was significantly reduced. At the same time, Zuno GI gained the ability to centrally manage and monitor all user activities, enhanced by integrated risk intelligence.

With Sectona in place, Zuno GI achieved:

  • Built-in multi-factor authentication (MFA) combined with secure, isolated browser-based access to business applications for business users.
  • Comprehensive monitoring and policy-driven access management to control and govern user access to critical AWS resources.
  • Cross-platform access capabilities, enabling users to securely connect to critical systems from any device, at any time and from any location.
Benefits

Achieving Greater Visibility, Control, and Resilience

With Sectona’s implementation, Zuno GI’s security team significantly increased visibility and control over user access to critical infrastructure and business applications hosted on AWS.

Leveraging risk-based threat intelligence, the team became better equipped to proactively identify potential threats and take preventive measures to strengthen their overall security posture.

In addition, Sectona’s built-in vault reduced reliance on external third-party database vaults, minimising the risk of data loss while improving operational reliability.

As a result, Zuno GI achieved enhanced security, greater reliability, and the confidence to deliver uninterrupted service excellence to its customers 24/7.

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