Like many of us, our team is constantly monitoring the evolving situation of Covid-19. While the current situation remains uncertain, we persistently continue to take assertive actions to help ensure that our employees and key partners remain healthy and strong. Here at Sectona, safety and health of our customers, our employees & those we serve is paramount.
I want to assure you that as an organization, we are doing everything we can to take necessary precautions and ensure safety of our employees. With that said, our operations have not been impacted or stopped and you can continue to rely on us for technical support in these times.
Our professional services and support teams are working round the clock and you can reach us anytime by writing to your customer success lead or to firstname.lastname@example.org or through your dedicated support contact.
Alternatively, you may already have a support ID created on the Sectona Support Portal, you may raise your concern or query over the same and our support team will connect with you for assistance.
We understand that many users might be accessing your IT systems from home. Should you require any assistance that can secure their access further, we are happy to help and advice.
We hope for things to return to normal soon, until then, please follow health and safety measures for yourself and your loved ones including personal hygiene, social distancing, work from home options and travel restrictions. Our hearts go out to all affected individuals and families around the world.